Privacy Policy & Delivery Returns Refunds & Terms and Conditions

Principles Governing This Site: Bayrakol maintains this website bayrakol.com  and related online services according to the following principles:

We respect your privacy and we take several steps to ensure it. Any individual information about your use of our site is not disclosed to any outside organization. We will not sell or rent any personally identifiable information or share your e-mail address with third parties. We use an “opt-in” process concerning information we send to you; that is, we will not send you information about content or services available through this site without your permission. Whenever we send you information, we will include directions on how you can unsubscribe from any future notices. We may report activity about our website to third parties (i.e., advertisers, marketing/industry research firms etc.) and may report overlays of customers’ purchasing behaviors and type in aggregate form in such disclosures. We do not collect data about your individual use of our site. We will only provide such data with your permission if the content or advertising meets your stated preferences. If you maintain a personal profile on our site (e.g., as a registered user or subscriber) you may review and modify the main elements of that profile at any time. We use industry-standard data-encryption technology when we transfer and receive personal information on our site. We maintain appropriate security measures in our physical facilities to protect against loss, misuse, or alteration of information we have collected from you at our site. The website of Bayrakol Privacy Policy is subject to change at any time. If we change our information practices, we will notify you of the changes. Updates or changes to our Privacy Policy will be posted on the website. We review our Privacy Policy at least once a year.

Delivery times

We aim to deliver shop products within:

Turkey – 3-5 working days; Europe – 5-7 working days; Rest of world – 7-10 working days

Delivery costs

We currently offer free standard delivery on Turkey orders over $99. Please select TR standard delivery at the checkout. Please note that this offer is valid only online. Our other delivery costs are as follows.

Turkey – standart $1  Fast $9 per order; Europe – UPS $20 per order; Rest of world – UPS $28 per order

Returns and Refunds

Within 14 days of receipt of your shipment, you may return any of the following items to bayrakolmp.com, for any reason, for a full refund (we’ll also refund the shipping cost if the return is a result of our error):

  • Any book in its original condition
  • Any unopened (still in its plastic wrap)

Special Exceptions

  • Book: These items cannot be returned more than 14 days after delivery.
  • E-Books, Editing and Translate  server: We are currently unable to accept returns of these.
  • Journals: Want to cancel a magazine subscription? Whether you received it via bayrakolmp.com, contact customer service. You’ll receive a refund for any remaining issues.

Refunds

We’ll notify you via e-mail of your refund once we’ve received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 7 to 14 business days of our receiving your return. If your return is not due to our error, we will deduct the shipping costs and TAX from your refund.

Packing and Sending Your Return

Just a few simple steps:

  1. Visit our website than fill a contact form to return
  2. We will send you a shipping label
  3. Pack the items along with the packing slip (receipt) securely in a box.
  4. Affix the shipping label to the outside of the box.
  5. Leave the package for your mail carrier to pick up.

BAYRAKOL MEDICAL PUBLISHING DISTANCE SALES AGREEMENT

  1. SUBJECT

This Distance Sales Agreement is arranged in accordance with the conditions stated below between Buyer and Seller.

The rights and obligations of the parties pursuant to the provisions of the Regulation on Implementation Principles and Procedures of Distance Contracts are covered in accordance with The Law No 4077 on the Protection of Consumers in relation to the sale and delivery of the specified product which the Seller sells to the Purchaser and which price indicated below.

  1. SELLER INFORMATION

Title/Name: Bayrakol Medical Publishing (Bayrakol MP), (hereinafter referred to as bayrakolmp.com)

Address: Büyükşehir Mh. Alp Sok. C 30 Blok No:9/20 34520 Beylikdüzü/İstanbul, Turkey

Telephone: +90 545 468 31 42

Email: info@bayrakolmp.com

Web: www.bayrakolmp.com

  1. BUYER INFORMATION:

Name / Surname / Title:

Address:

Telephone:

E-mail:

  1. PRODUCT INFORMATİON SUBJECT TO CONTRACT:

The type, quantity, sales price, payment method of the goods / product / service is as follows:

Product Name, Quantity:

Sum to be paid

Shipping Amount:

Total amount:

Payment method:

RECEİVER’S NAME:

Name / Surname / Title:

Delivery address:

Telephone:

E-mail address:

INVOICE AND ORDERER’S INFORMATION

Name / Surname / Title:

Address:

Telephone:

E-mail address:

INVOICE DELIVERY: The invoice will be delivered to the BUYER at the time of delivery of the order unless a contrary request is received by us.

  1. GENERAL PROVISIONS:

5.1 The BUYER declares that he/she reads all the preliminary information about the basic characteristics, sales price, payment method and delivery of the product subject to the contract specified in Article 4 and gives the necessary confirmation in electronic environment.

5.2 The product subject to the contract shall be delivered to the BUYER or the person / organization at the address indicated in the preliminary information, depending on the distance of the BUYER’s  place of residence for each product provided that it does not exceed the legal 30-day period.

5.3 If the product subject to the contract is to be delivered to a person / organization other than the BUYER, bayrakol.org cannot be held responsible for the person / organization to be delivered will not accept the delivery.

5.4 The SELLER is responsible for delivering the product subject to the contract in full, in accordance with the specifications specified in the order and with the warranty documents and user manuals, if any.

5.5 For the delivery of the product of the contract, the signed copy of this contract must be sent to bayrakol.org and the price has to be paid in the form of the preferred payment method.

5.6 If, for any reason, the product price is not paid or canceled in the bank records, bayrakol.org is deemed to be freed from the obligation to deliver the product.

5.7 If after the delivery of the product, the bank or the financial institution does not pay the product price due to unauthorized or unlawful use of the credit card  by unauthorized persons not caused by the fault of the BUYER, the product must be sent to bayrakol.org within 3 days, provided that it was delivered to the BUYER. In this case, the shipping expenses belong to the BUYER.

5.8 Bayrakol.org undertakes to inform the BUYER about the situation if he cannot deliver the product subject to the contract within the term specified in the contract due to extraordinary circumstances, such as force majeure or air resistance that impedes the cargo. In this case, the BUYER may use one of the rights of canceling the order, replacing the product subject to the contract with its equivalent, and /or postponing the delivery period until the obstructing situation has disappeared. If the BUYER cancels the order, the amount paid shall be paid back to him/her in cash and within 10 days.

5.9  The defective products sold with the warranty certificate can be sent to bayrakol.org for the necessary repair within the warranty conditions, in that case the shipping expenses will be covered by bayrakol.org. This contract shall be valid after it has been signed by the BUYER and forwarded to bayrakol.org. Bayrakol.org is not responsible for price update errors caused by technical reasons.

  1. CANCELLATION RIGHTS:

The BUYER has the right to refuse within 7 days from the date of delivery of the product subject to the contract  to him/ her or to a person /organization at the specified address. In order to use the right of withdrawal, Bayrakol.org must be notified by e-mail or telephone and the product must not be used in accordance with the provisions of Article 7. If this right is exercised,  the original invoice and a report on the delivery of the product which was sent to a third party or the BUYER must be sent to bayrakol.org. Within 7 days of the receipt of these documents, the product price will be returned to the BUYER. If the original invoice is not sent, VAT and other legal obligations cannot be returned.

  1. AUTHORIZED COURT:

In the application of this contract, Consumer Arbitration Committees and Consumer Courts in the place of residence of the BUYER or bayrakol.org are authorized by the Ministry of Industry and Trade up to declared value. In the event of an order, the BUYER accepts all the terms of this agreement.